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Orders and payment

To place an order

Simply add to cart your selected items. Once you are done shopping, proceed to check out. You will need to register an account with us in order to complete your transaction. We will store your mailing address, email and contact number in your account. This is so that we are able to contact you easily should there be any issue with you order such as item is sold out, delay in shipment. Please be assured that we do not store your Credit Card details.

Checking out with promotion/voucher/store credit codes
Add items to cart and proceed to check out. On your shopping cart page, enter your promotion/voucher/store credit code to the ’Voucher’ field, click 'OK'. Then proceed to complete your transaction as instructed on your shopping cart page. 

Checking out with multiple promotion/voucher/store credit codes
Add items to cart and proceed to check out. On your shopping cart page, enter your first promotion/voucher/store credit code to the ’Voucher’ field, click 'OK'. After your shopping cart refreshes with the applied discount, enter the next promotion/voucher/store credit code to the ‘Voucher’ field then click 'OK'. Your shopping cart will refresh showing 2 applied discounts. Do the same if you have more promotion/voucher/store credit codes to utilize. Then proceed to complete your transaction as instructed on your shopping cart page.

itsy bitsy ME! provides complimentary shipping on orders above S$200 for local addresses. The shipping will be automatically waived at check out when your order meet the required amount and hence do not require any discount code.

Stocks availability

At times due to unforeseen circumstances a product ordered by the customer may be unavailable. In this instance, itsy bitsy ME! will contact you as soon as possible to arrange an alternative product or credit the product back via the chosen payment option at checkout.

During high traffic periods such as seasonal sales there may be delays on processing your payment. This being the case, a customer that has the same product in their cart may pay for the same 1 only product prior to your chosen payment option being verified, resulting in your product being deemed out of stock after we have processed your order. A product remains in stock until payment has cleared.

Payment options

For your convenience, we offer Credit Card (MasterCard, VISA, AMEX) payment for both International and local cusotmers. Direct bank deposit (either through iBanking or ATM) is only available to local customers. Credit Card payment will be processed through Paypal payment gateway, you do not need to be a Paypal member to use this payment option. For direct bank deposit (select 'Bank Wire' payment option), our bank account number will be displayed upon check out, please made the neccessary deposit within 3 business days of placement of your order. Failing which, itsy bitsy ME! reserves the right to cancel your order without prior notification.

 


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